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How luck67 Handles Your Personal Information

This privacy policy explains exactly what data luck67 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby — and how we keep that data secure.

Account data protectedJazzCash & Easypaisa payment data securedRaast transfer records kept privateYour rights clearly statedContact us to request changes
luck67 How luck67 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Our approach to your data is straightforward: collect only what we need, secure it properly, and make it easy for you to ask questions or request changes. Here is how each area works in practice.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to see which lobby sections you visit. You can manage cookie preferences through your browser settings at any time.

Payment Data Security

JazzCash, Easypaisa and Raast transaction records are encrypted at rest. We store only the reference numbers needed to verify a payment — never full wallet credentials or PINs.

Account Verification

Identity documents submitted during account verification are stored securely and accessed only by our compliance team. They are not shared with marketing partners or third-party game studios.

Data Retention and Deletion

We keep your data for as long as your account is active and for any period required by applicable local law. Request deletion via Account Settings or email; we will confirm what can be removed and what must be retained for legal reasons.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to access, correct or delete the personal data we hold on your account, reach our support team directly. We aim to respond to all data-related requests within a reasonable time. Our support channels cover account queries, payment data concerns linked to your JazzCash, Easypaisa or Raast transactions, and any questions about what information we store.

Email Support Send your data request or privacy question to our support email. Include your registered account details so we can locate your record quickly.
Live Chat Open the live chat widget inside your account. Our team handles data inquiries the same way they handle deposit and withdrawal questions — directly.
Account Settings Path Go to Account Settings, then Privacy, to review what data is stored against your profile and to submit a deletion or correction request from within your account.

Your Questions About This Privacy Policy

These are the privacy questions we get asked most often. If yours is not covered here, reach us through live chat or email and we will reply with a clear, direct answer.

We collect your name, email address, phone number and, where required for verification, a copy of your identity document. Account credentials are stored in hashed form and never in plain text.

Payment data is shared only with the payment processor handling your transaction — JazzCash, Easypaisa or Raast — and only to the extent needed to complete or verify that specific transfer.

Go to Account Settings and select the Privacy section. You can view stored data there or submit a formal access request. We will respond with a summary of what we hold.

Yes. Submit a deletion request via Account Settings or contact support by email. We will delete what local law permits and explain any data we must retain for audit or compliance reasons.

Only if you have opted in to marketing communications. You can withdraw that consent at any time through Account Settings or by contacting support. Opting out does not affect your account access.

We retain records for the period required by applicable local law in Pakistan. Once that period ends, data is deleted or anonymised. We do not keep it longer than necessary.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.